I made sure my paypal account information was correct before I cashed out. I know that is a common mistake a lot of people make. I first contacted Surveyhead with high hopes this would be resolved quickly. Unfortunately, the folks over at Surveyhead never bothered to contact me. This was about two weeks after I cashed out. I waited another week to contact them and again no reply. Two months had passed and I knew Surveyhead was a scam. I contacted them again anyway. I told them I was not happy with their service and as you would expect no reply. I vowed never to trust a survey site that doesn’t allow you to contact them by phone. Anyone can set up an email address and ignore you. Having a phone number makes it very tough for a website to ignore its customers.
Surveyhead is in a long list of survey sites that want you to take surveys and earn money for them but they don’t want to pay their customers. I would recommend not joining Surveyhead.