Facebook event page stated - Enter before 12mn and get Free Entry (without free flow) + 1 Free Drink Coupon
I had arrived at the event around 10pm.
When I asked politely for my drink coupon from the staffs on duty , none of them knew about the promotion ?
One of the bouncer at the entrance even shouted at me " YOU WANT TO ARGUE WITH ME IS IT ! "
I felt like an idiot with full of embarassment ...
Only when one of the kinder staff took the initiative to call the management for confirmation , I was then given the coupon for my entry.
If this is the efficiency of customer service , I will put the nightclub on my blacklist.
This incident spolit my mood to party and I decided to leave before midnight.
Now waiting for the management to contact me for official explanation + apology + compensation !